Delivery Options   

UK

Free Royal Mail 48 (often known as second class) delivery for orders over £39.99 to same UK address.  

Most orders are sent via Royal Mail and sent out the same day if ordered before 2pm. You can opt for Royal Mail 24 (often known as First Class) at checkout. 
 

If there is going to be a delay we will let you know.

Orders under £39.99 choose between:

Royal Mail 48: Aims to deliver within 2 - 3 working days. 
Royal Mail 24: Aims to deliver within 1-2 working days.

Orders under £39.99 will be charged £3.99 delivery for Royal Mail 48 delivery. You may choose to opt for Royal Mail 24 delivery and pay £4.99 for orders

Orders over £39.99 will be delivered free of charge via Royal Mail 48. Alternatively upgrade to Royal Mail 24 and pay just £1 for orders over £39.99. 

There may be an extra charge for Highlands and Islands but we will let you know before despatch.

Items to Europe and Rest of World are priced according to weight and will show at checkout.

Returns

You may for any reason cancel your order, at any time before the goods are despatched, or within 14 working days from receiving the items.

If for any reason you are unhappy with your purchase once you've received it, you can return it to us in its original and saleable condition within 30 days of the date you received the item. We will issue a full refund of the price you paid for the item minus any postage costs. Please note that special offer items cannot be returned for a refund, but we will be happy to replace it for a different product or issue a credit note if the item is unsuitable.

Faulty items

Should any product purchased from Canine Natural Cures be found to be faulty, damaged in transit, or differing from the description given at the caninenaturalcures.co.uk website then we will either replace or refund the product. Please call us on 0845 127 9903 if you wish to return an item. This does not affect your statutory rights as a consumer.