FAQ

When will I get my order?
All orders are sent out the same day where possible, usually by Royal Mail, so you should get your order the next day. We do use couriers for heavier items .

If we are out of stock of any item we will notify you of the expected delivery date and your credit/debit card will not be debited until you have agreed and the item is ready for despatch.

What are the postage & packing costs to Europe (including Irish Republic)?
We charge an extra £1.00 for homoeopathy to go airmail. Other items depend on weight and where you have ordered more than one item the final p&p cost may well be less than indicated when you placed your order.

What are the postage & packing costs to USA, Australia or anywhere else?
We charge an extra £2.00 for homoeopathy to go airmail. Other items depend on weight and where you have ordered more than one item the final p&p cost may well be less than indicated when you placed your order.

Canine Natural Cures began business in 1988 and specialise in offering homeopathy to help with behavioural problems. Frances Gavin's experience of dogs and their training extends back to the early 1970s and she is happy to offer behaviour/training advice if required.

Frances is a director of the Federation of Dog Training and Canine Behaviourists and was instrumental in setting up and teaching the City & Guilds Canine Studies course with that organisation.

Is it safe to use my credit/debit card?
Yes. All transactions are in pounds sterling and placed through our secure server. Your details are encrypted and cannot be accessed by anyone else.

Can I send a cheque instead?
If you prefer to send a cheque (sterling or sterling bank draft only) please make it payable to Canine Natural Cures. The postal address is:

Whistlers Cottage, The Ridge, Woldingham, Surrey, CR3 7AN, England

Tel: 0845 127 9903
Overseas call +44 (0)1883 653372